Johnny has dedicated his career to healthcare quality improvement since 2008. In his previous roles, he used a data-driven approach to achieve measurable improvements across acute and ambulatory care services through collaborating with physicians and administration to identify performance gaps, opportunities, and solutions. He also helps leaders implement and sustain necessary changes through purposeful leadership. Johnny has provided his expertise across various healthcare organizations including Scripps, Sharp, and Hoag to improve clinical quality, patient experience, and employee satisfaction. Through establishing trust and confidence with his peers, clients, and other stakeholders, he has built high performing teams that believe in the spirit of continuous improvement.
Background
Years of Practice
17 years
Languages
English, Vietnamese
Education
Master of Health Administration from University of Phoenix
Interests
DIYing, Hiking, Traveling
Ethos
"Health is about balance and having the right balance means constantly adjusting to see what works."
